FAQS

What are the resort amenities and activities?

Andana has 68 poolside suites, 48 beach pods, a 180-meter white sand shore line and sandbox, and a 60-meter swimming pool and kiddie pools with rain showers. Andana also houses Estrellita, our own flagship restaurant, and Danilo’s Beach Bar, our own flagship beach bar within the resort. We have an air-conditioned banquet hall that is good for around 150 persons. We are also proud to house our own inflatable waterpark, the first inflatable waterpark of its size in Western Visayas. We also have an array of watersports (kayaks, snorkels, stand-up paddle boards) available for use (motorized watersports are seasonal). Walking, biking, jogging and hiking around the resort premises are also part of the list of to do’s inside Andana.

Where are you located?

The resort is located at 465 Sitio Talisay, Barangay Poblacion, Nueva Valencia in the Province of Guimaras, where the best mangoes in the world are from.

How do I go to Andana?

There are a couple of ways to go to Andana, depending on how you are travelling and where you are coming from:

DOMESTIC FLIGHTS

MANILA

There are nineteen (19) daily direct flights from Manila to Iloilo from three airline carriers. Travel time from Manila to Iloilo is around 1 hour.

CLARK / ANGELES CITY

There are around three (3) direct flights per week from Clark / Angeles City to Iloilo from two airline carriers. Travel time from Clark / Angeles to Iloilo is around 1 hour and 15 minutes.

CEBU

There are around four (4) daily direct flights from Cebu to Iloilo from two airline carriers. Travel time from Cebu to Iloilo is around 50 minutes.

DAVAO

There are daily direct flights from Davao to Iloilo from one airline carrier. Travel time from Davao to Iloilo is around 1 hour 10 minutes.

CAGAYAN DE ORO

There are three (3) direct flights per week from Cagayan De Oro to Iloilo from one airline carrier. Travel time from Cagayan De Oro to Iloilo is around 1 hour.

GENERAL SANTOS

There are daily direct flights from General Santos to Iloilo from two airline carriers. Travel time from General Santos to Iloilo is around 1 hour and 15 minutes.

PUERTO PRINCESA

There are three (3) direct flights per week from Puerto Princesa to Iloilo from three airline carriers. Travel time from Puerto Princesa to Iloilo is around 1 hour and 5 minutes.

INTERNATIONAL FLIGHTS

HONGKONG

There are two (2) direct flights per week from Hong Kong to Iloilo from one airline carrier. Travel time from Hong Kong to Iloilo is around 2 hours and 30 minutes.

 

Information about more flights to Iloilo International Airport, both domestic and international, will be updated as soon as they are announced and confirmed by their respective carriers. We will do our best to keep you posted.

 

We offer our own transfers to and from Iloilo International Airport, or to and from any of the following ports both in Iloilo and Guimaras, if you would want to leave all your worries behind and leave it up to our concierge associates.

SINGAPORE

There are two (2) direct flights per week from Singapore to Iloilo from one airline carrier. Travel time from Singapore to Iloilo is around 3 hours and 35 minutes.

Once landed at Iloilo International Airport, travel time from the airport to the gateway ports (Ortiz or Parola Wharf depending on weather conditions) to Guimaras usually takes 45 minutes to 1 hour by private or public transport. Once reaching the ports, guests will have to travel by boat to cross the Guimaras Strait, usually taking 15 minutes. Upon arriving at the island of Guimaras, travel time to the resort is approximately 30 minutes.

 

Information about more flights to Iloilo International Airport, both domestic and international, will be updated as soon as they are announced and confirmed by their respective carriers. We will do our best to keep you posted.

 

We offer our own transfers to and from Iloilo International Airport, or to and from any of the following ports both in Iloilo and Guimaras, if you would want to leave all your worries behind and leave it up to our concierge associates.

BY LAND - FROM ILOILO

Andana is around 1 hour away from the city center. Drive or take public transport to any of the following ports:

ORTIZ PORT

Daily trips via pump boats from 6:00 AM to 6:00 PM that are frequently 15 minutes per trip to Jordan Wharf. Upon arriving at the island, travel time to the resort is approximately 30 minutes (by land).

PAROLA WHARF

Daily trips via pump boats from 6:00 AM to 6:00 PM that are frequently 20 minutes per trip to Buenavista Wharf. Upon arriving at the island, travel time to the resort is approximately 45 minutes (by land).

LAPUZ PORT

Daily trips of Roll-On-Roll-Off (RORO) vessels (trip schedules are usually 5:30 AM / 7:00 AM / 9:30 AM / 11:30 AM for morning trips and 1:30 PM / 3:30 PM / 5:30 PM / 7:30 PM for afternoon trips. Trips are approximately 30 minutes.) to Jordan Wharf. Upon arriving at the island, travel time to the resort is approximately 30 minutes (by land).

FROM NEGROS OCCIDENTAL

PULUPANDAN (via RORO)

  • Scheduled trips of Roll-On-Roll-Off (RORO) vessels (trip schedules for MON, FRI, SAT, SUN are 9:00 AM to 3:00 PM. For TUES, WED, THURS a single trip of 3:00 PM only.) that are frequently 45 minutes per trip to Sebaste Port, Sibunag. Upon arriving at the island, travel time to the resort is approximately 45 minutes (by land).

 

VALLADOLID

  • Daily trips via pump boat scheduled for 10:00 AM only that frequently takes an hour to Calabagnan Wharf, Nueva Valencia. Upon arriving at the island, travel time to the resort is approximately 30 minutes (by land).

FROM CATICLAN

Andana is around 4-5 hours away from Caticlan via public transport using bus or vans, or via private car.

FROM ROXAS CITY

Andana is around 2-3 hours away from Roxas City via public transport using bus or vans, or via private car.

What are the types, sizes and capacity of the rooms? What are the amenities per room type?

As of the moment, we have 4 types of rooms. Room configurations are as follows, including the maximum capacity of each:

BEACH PODS

Room             =          14.5 SQM

Bathroom       =          6 SQM

Veranda         =          5.6 SQM

Maximum of 3 adults / 2 adults & 1 child below 7.

Two beach pods share one bathroom and toilet.

 

Room Amenities:

  • Air-Conditioned Cabin with 1 Double Deck Bed (1 Double Bed & 1 Single Bed)
  • Veranda with a 4-seater dining table overlooking the beach
  • Bathroom amenities
  • 32” LED TV
  • Minibar

POOLSIDE SUITES

Room             =          26 SQM

Bathroom       =          5 SQM

Veranda         =          2 SQM

 

Maximum of 3 adults / 2 adults & 1-2 children below 7.

Connecting rooms available.

PWD rooms available.

 

Room Amenities:

  • 1 Queen Bed OR 2 Twin Beds
  • Poolside veranda with a 2-seater occasional table
  • Bathroom amenities
  • 50” LED TV
  • Minibar
  • Coffee and tea making facility
  • Built-in closet
  • Luggage rack
  • Personal safety vault

SEA VIEW ONE BEDROOM SUITES

Bedroom

=         26 SQM

Bathroom

=         12 SQM

Veranda

=         8 SQM

Maximum of 6 adults / 5 adults and 1-2 children below 7

Situated on the second floor only.

 

Room Amenities:

  • 1 King Bed
  • Bedroom poolside veranda with a 2-seater occasional table
  • Ensuite bathroom with tub
  • Living room with three-seater sofa
  • Living room poolside veranda with a 2-seater occasional table
  • Dining Area with four-seater dining table
  • 50” LED TV
  • Minibar
  • Coffee and tea making facility
  • Built-in closet
  • Luggage rack

Personal safety vault

ANDANA SUITE

Bedroom

=         26 SQM

Living Room

=         26 SQM

Bathroom

=         12 SQM

Veranda

=         8 SQM

Private Garden

=         60 SQM

Private Pool

=         16 SQM

Maximum of 6 adults / 5 adults and 1-2 children below 7

 

Room Amenities:

1 King bed
Bedroom poolside veranda with a 2-seater occasional table
Ensuite bathroom with tub
50” LED TV in the bedroom
Minibar
Living room with three-seater sofa
Living room poolside veranda with a 2-seater occasional table
50” LED TV in the living and dining area
Dining Area with four-seater dining table
Coffee and tea making facility
Built-in closet
Luggage rack
Personal safety vault

 

Outdoor Area Amenities

Private garden overlooking Sta. Ana Bay
Private mini pool
Outdoor dining table
BBQ grilling area

Room rate inclusions?

  • Overnight stay for two with breakfast
  • Welcome drinks upon arrival
  • Extra person charge for suites has the same inclusions.

How can we reserve rooms?

For reservations, you may visit www.andanaresort.com/reserve-now to make a reservation online or you may call the following numbers:

 

Resort Trunk Line

+63 33 582 1903 – 05

Guimaras Reservations

+63 917 7263262

I want to make changes to my reservations. How do I do that?

Changes to a reservations are welcome and may be done by contacting our resort trunk lines no later than ten (10 days) before stay date.

Can I cancel my booking?

Cancellations made ten (10 days) before the arrival date are free of charge and may be refunded in FULL.

 

Cancellations made five (5 days) before the arrival date are subject to 50% cancellation charge and down payment will NOT be refunded unless the impossibility clause may be applicable.

 

Cancellations made three (3 days) and less before the arrival date forfeits the full amount unless impossibility clause may be applicable.

 

Do you have connecting rooms?

Majority of our Poolside Suites have connecting rooms.

Do you have smoking rooms?

All of our rooms are non-smoking in compliance with the Philippines Executive Order 26. However, we have designated smoking areas located around the premises.

Is bringing of food / pets / portable speakers / firearms allowed?

Bringing of pets, portable speakers, and firearms are not allowed the resort. Outside food is also not allowed but certain food items (e.g. liquor, lechon, cakes and other snacks) are subjected to corkage fees.

Do you allow non-in-house guests to use resort facilities / amenities for the day?

Non-in-house guests may have access to the beach and general resort grounds, however the swimming pool is reserved for in-house guests.

Do you have internet / Wi-Fi in the resort?

Yes, we have internet connection with Wi-Fi in the resort.

Does your hotel offer currency exchange services?

We only accept Philippine Peso (PHP) for cash transactions and credit or debit cards at Andana Resort. However, we can assist guests to exchange their on-hand currency via the local bank, free of charge.

What time are your standard check-in and check-out times?

Our standard check-in time is at 2:00 PM and check-out at 12:00 PM.

Do you allow early check-in and late check-out?

Early check-in and late check-out may be allowed subject to room availability. Early check-in and late check-out forty-five minutes or more than standard have applicable charges. However, we do give the benefit of extending said hours only to guests who have direct bookings with the resort.

Do kids stay for free?

Kids below seven (7) years old are free-of-charge, but please keep in mind that the same occupancy limitations for each room type still applies (with the exception of infants) for safety purposes.

Is my Valid ID / Passport required for check-in?

As per our policy, we will be requiring a government issued ID upon check-in.

Are special requests, such as bringing of chocolates/ flowers/ champagne to the room manageable?

Our full-service concierge can do this for. Andana is dedicated to make your stay pleasurable, so special requests like these are very much welcome. Just coordinate with our concierge staff to make your stay extra memorable.

What time is breakfast usually served?

Breakfast time is served from 6:00AM to 10:00AM daily.

Can I have breakfast / lunch / dinner even if I am not staying in your hotel?

Yes, of course you can enjoy a meal or drink even if you are not currently staying in one of our rooms.

Do you have amenities for infant / child care?

Yes. Crib or playpen / bed rails / sterilizer / high chairs are all available upon request. Subject to availability

Is parking available?

Yes, parking is provided free-of-charge to all guests after validation from the Front Desk, whether they are staying in one of our rooms or just visiting for the day. Please keep in mind that our parking spaces are subject to availability.

Is there a fitness center?

As of the moment, no. we are still working on it so we may provide a fitness center in the future.  In the meantime, guests are encouraged to take advantage of the scenic paths around the resort for jogging or brisk walking or even hiking.

Do you have an onsite self-service laundry?

We do not have a self-service laundry facility on site. However, we do provide laundry services. This can be arranged, along with other laundry preferences, at the front desk.